Posts Tagged ‘Dale Carnegie’s How to Win Friends and Influence People’

J. Oswald Sanders in his classic “Spiritual Leadership” believes that leaders are both born and made. “While conversion does not normally make leaders of people who would never become such otherwise, Church history teachers that in the hour of full surrender the Holy Spirit sometimes releases gifts and qualities that have long remained latent and dormant. It is the prerogative of the Spirit to bestow spiritual gifts which greatly enhances the leadership potential of the recipient” (page 21).

But then Sanders make this comment which comes closer to my thinking: “Spiritual leadership and authority cannot be explained solely on the grounds of natural ability is strikingly exemplified in the life of St. Francis of Assisi. On one occasion Brother Masseo, looking earnestly at Francis, began to say: ‘Why thee? Why thee?’ He repeated it again and again as if to mock him.

‘What are you saying?’ cried Francis at last.

‘I am saying that everybody follows thee, everyone desires to see thee, hear thee, obey thee, and yet for all that, thou art neither beautiful, nor learned, nor of noble family. Whence comes it that it should be thee whom the world desires to follow?’

When Francis heard these words, he was filled with joy, raised his eyes to heaven and, after remaining a long time absorbed in contemplation, knelt praising and blessing God with extraordinary fervor. Then he turned to Brother Masseo:

‘Thou wishest to know? It is because the eyes of the Most High have willed it so. He continually watches the good and the wicked, and as His most holy eyes have not found among sinners any smaller man, nor any more insufficient and sinful, therefore He has chosen me to accomplish the marvelous work which God hath undertaken; He chose me because He could find none more worthless, and He wished to confound the nobility and grandeur, the strength, the beauty and the learning of this world’” (page 23).

1. Are Leaders Born Leaders? I would say some leaders are born.

Martin Lloyd Jones believed that God equipped a preacher to speak at birth as a natural ability and if you did not have the natural ability to think deeply and communicate clearly then God would not call you to preach (Preaching & Preachers, pages 110-111).

We all know capable but unsaved men and women who are leaders. Some of these were born with the raw ability to be out front. The Presidents of the USA and Prime Ministers of the United Kingdom for several decades have been close allies: Ronald Reagan and Margaret Thatcher and also Bill Clinton and Tony Blair. More recently President George W. Bush and Prime Minister Blair forged a very tight friendship and camaraderie in their allied fight against terrorism. These Presidents and Prime Ministers were great leaders but not all were believers. We might even say they were born to leave their mark on their generation.

2. Are Leaders Made? I would also say that other leaders are made.

Vince Lombardi, the great NFL football coach of the Green Bay Packers said, “Leaders are made, they are not born; and they are made just like anything else has ever been made in this country—by hard effort” (James Montgomery Boice. Nehemiah: Learning to Lead. Old Tappen: Fleming H. Revell Company, 1990, page 16).

One of the emphases of John Maxwell’s literature on leadership is the encouragement that you can grow as a leader. On a scale of 1 to 10, if you are a three or four you can develop into a five or six if you concentrate for one month on each of his 21 irrefutable laws of leadership.

3. Are Leaders Made When Born Again?

Because there is a spiritual gift of leadership (Roman 12:8; 1 Corinthians 12:28) I would say that God equips some believers at salvation with an ability to excel at leadership. Just as there are also the spiritual gifts of helps, mercy, teaching, etc. God equips some believers to lead at higher levels in ministries and organizations.

4. Who is a Leader?

What is one common word in all of the following definitions of leadership?

Hans Finzel, “Leadership is influence….A leader takes people where they would never go on their own” (The Top Ten Mistakes Leaders Make. Colorado Springs: David C. Cook, 2007, page 19).

Chuck Swindoll, “What do we mean when we use the word leadership? Influence. You lead someone to the measure you influence him” (Hand Me Another Brick, page16).

J. Oswald Sanders “Leadership is influence, the ability of one person to influence others” (page 19).

John Maxwell, “Leadership is influence. Nothing more, Nothing less” (21 Irrefutable Laws of Leadership).

Leadership is not holding a title or position. Judas had the title and position of Apostle, but Judas had no spiritual influence. Jesus said all believers must have the influence of salt and light. Since leadership is influence, then every believer should be leading and influencing others. Leadership is not just for believers who have the gift of leadership any more that showing compassion on the suffering is limited to believers who have the gift of mercy.

5. Where Do We Start? If leaders can be made, if leadership is influence, where do we start?

Since leaders are readers then reading books on leadership is the place to start, such as the following:

Peter Drucker’s “The Effective Executive”

Dale Carnagie’s “How to Win Friends and Influence People”

Stephen Covey’s “The Seven Habits of Highly Effective People”

J. Oswald Sanders’ “Spiritual Leadership”

John Maxwell’s “The 21 Irrefutable Laws of Leadership”

Hans Finzel’s “The Top Ten Mistakes Leaders Make”

One of my favorites is Henry Blackaby’s “Spiritual Leadership”

I am reading a book now that has challenged my thinking in the area of leadership by Hans Finzel entitled The Top Ten Mistakes Leaders Make. He defines leadership and identifies leaders:

Finzel’s definition of leadership: “Leadership is influence. Anyone who influences someone else to do something has led a person. A leader takes people where they would never go on their own.” That definition includes you!

Finzel’s identification of a leader: “You are a leader if you are leading a company, a ministry, a department, one or two coworkers, a Girl Scout club, and army platoon, a committee, or your family” (Hans Finzel. The Top Ten Mistakes Leaders Make. pages 19-21). That identification includes you!

Here are the Six Marks of Lay Leaders in Nehemiah:

1. He/she shows concern for God’s Work (Nehemiah 1:1-4)

2. He/she prays for God’s people (Nehemiah 1:5-11)

3. He/she follows his leader (Nehemiah 1:11-2:8)

4. He/she motivates his followers (Nehemiah 2:9-20)

5. He/she organizes his work (Nehemiah 3:1-32)

6. He/she handles his opposition (Nehemiah 4-6)

Nehemiah is now actually facing his second impossible situation as a leader.

The first was persuading a Persian King to change his law. But through prayer and planning God enabled Nehemiah to influence King Artaxerxes to reverse the Law of the Medes and Persians.

Now, Nehemiah faced his second impossible situation: Motivate God’s people to rebuild the walls that had been broken down for more than 100 years.

1. This situation was impossible with three conflicts:

Conflict Number One: Enemies Opposed his Leadership (2:9-10)

1500 miles and two months later, Nehemiah arrives in Jerusalem. Nehemiah in his planning anticipated opposition and had secured the king’s army to accompany him.

Every significant work for God will be opposed. Read the book of Acts for confirmation.

What is the saying, “If you can’t stand the heat get out of kitchen.” The only problem your life as a leader is the kitchen. You live in the kitchen or maybe the pressure cooker in the kitchen.

Conflict Number Two: Overwhelming Task (2:11-16)

There were almost two miles of broken down walls with massive stones that had been tumbled into the valleys below.

Maybe your impossible task is not a broken down wall but an unsaved person who refuses to even listen any more to your gospel nor pleas.

Conflict Number Three: Complacency about God’s Work

The wall had been down for over 100 years and the people had grown accustomed to the status quo. Another attempt was made about 13 years before and Artaxerxes stopped it as recorded in Ezra 4.

You’ve tried to conquer that sin, but you have failed again and again and now you are just worn out. You’ve tried to grow your ministry and it has declined. You are defeated.

2. The Solutions for these Impossible Conflicts

Solution Number One: Identify the Problem (2:11-16)

One verse covers two months of travel (2:11) and six verses (2:12-16) describe one night of fact gathering.

Again we see Nehemiah planning. He had generally planned before his arrival and now he gets specific. He does not just haul off and do something.

Proverbs 18:13 “He that answers a matter before he hears it, it is folly and shame unto him.”

Nehemiah saw both the problem and the potential but he did not sugar coat the conflict. Nehemiah 2:13-16 is Nehemiah’s “Houston, we have a problem.”

What is the problem you face? Is it that unsaved person? Is it a habit? Is it a broken relationship? Is it your ministry that is stale? Do we have the courage to admit there is a problem or that I am the problem?

Solution Number Two: Challenge God’s People (2:17-18)

A. We must identify with the people “us” and “we” (2:17a). In 1 Thessalonians 5:12, leaders “Labor among and preside over.” Leaders not only identify the problem, they volunteer to be part of the solution. Nehemiah was not a top-down autocrat buy a bottom-up servant leader.

Peter F. Dunker in Managing the Non-Profit Organization: Principles and Practices wrote, “The leaders who work most effectively, it seems to me, never say, ‘I.’ They think ‘team.’ They understand their job to making the team function. They accept the responsibility and don’t sidestep, but ‘we’ gets the credit” (quoted in Hans Fenzel’s “The Top Ten Mistakes Leaders Make” page 103).

B. We must challenge with godly inward motives not external financial rewards (2:17b)

1. Nehemiah did not offer bonuses nor all-expenses-paid vacation to Hawaii.

2. Nehemiah did not want to build a memorial to himself: Nehemiah Memorial Church.

3. Nehemiah wanted to honor God.

It would be like me challenging you to read through God’s Word this year with the reward of $500.00. What is a better reward? Read in order to grow in the grace and knowledge of Jesus Christ in order to be a more useful servant of God.

C. We must challenge with God’s past faithfulness (2:18a)

1. Nehemiah challenged with the past victory God had just given with King Artaxerxes.

2. David did the same as he faced his impossible situation (Goliath) in 1 Sam 17. Take a minute and recount recent answers to prayers and be encouraged.

D. Response of the people to the challenge (2:18b). The people rise to Nehemiah’s challenge with “Let us rise up and build.”

Dale Carnegie tells of a mill manager whose men were not producing. The owner, whose name was Charles Schwab, asked why. The manager had no idea. “I’ve coaxed the men; I’ve pushed them; I’ve sworn and cussed; I’ve threatened them with damnation and being fired. But nothing works. They just won’t produce.”

“How many heats did your shift make today?” Schwab asked.

“Six.”

Without saying another word, Schwab picked up a piece of chalk and wrote a big figure 6 on the floor. Then he walked away.

When the night shift came in, they saw the 6 and asked what it meant. “The big boss was here today,” someone said. “He asked how many heats the day shift made, and we told him six. He chalked it on the floor.”

The next morning Schwab walked through the mill again. The night shift had rubbed out the 6 and replaced it with an even bigger 7. When the day shift reported the next day, they saw the 7. So the night shift thought it was better than the day shift, did it? They’d show them. They pitched in furiously, and before they had left that evening they had rubbed out the 7 and replaced it with a 10. It was a 66 percent increase in just twenty-four hours, and all because of Schwab’s challenge. Carnegie concludes, “If you want to win . . . spirited men . . . to your way of thinking . . . throw down a challenge” (Dale Carnegie. How to Win Friends and Influence People. New York: Simon & Schuster, 1963, pages 173-176).

“Leaders can’t do the job by themselves and workers can’t accomplish much without leadership” (Warren W. Wiersbe. Be Determined. Wheaton: Victor Books, 1992, page 33).

Solution Number Three: Overcome Problems

A. The Problem (2:19)

1. The opposition ridiculed “they laughed us to scorn.” Why? Only because Nehemiah was doing what God had put in his heart.

2. The opposition “despised us.” Why? Only because Nehemiah was saving God’s work from extinction.

3. The opposition criticized “What is this thing that you do? Will you rebel against the king?” Criticism is the weapon of those who have no other. Suggestions for improvement are not the same as criticisms. Suggestions for improvement are welcomed and necessary.

B. Overcome with (2:20)

1. Trust in the God of Heaven who is not opposed to the work. Nehemiah was God centered.

2. Focus on building not on the opposition. Nehemiah did not allow others and nor circumstances to be an excuse for quiting or not succeeding. Jim Collins in his Good to Great analyized 11 Fortune 500 companies that transitioned from good to great companies. The CEOs of these company refused to take the credit for their success and never blamed others or circumstances for poor results. Collins calls these leaders Level 5 Leaders. Nehemiah could be described as a Level 5 leader in many ways.

3. Do not cave or compromise. I read this week where leaders should shoot for being right 80% of the time and learn to live with being wrong 20% of the time. You are not going to be right 100% of the time. You are not perfect leaders.  Nor are your leaders perfect.

On the front of one church bulletin always reads, “Ministers: The entire congregation, Pastor: Rev David L. Buttry.”

Rick Warren in his Purpose Driven Church advocates “No ministry, no membership.”

Every believer is a minister or servant of God who should be serving God and exerting influence on others through his/her local church. Leadership is one person influencing positively another person. Christian leadership is one believer spiritually impacting others for God’s glory.

Nehemiah is an Old Testament model of this kind of leadership. “This is a practical book (Nehemiah) about leadership” (Charles R. Swindoll, Hand Me Another Brick, xi).

Cyril J. Barber agreed, “In our study of the book (Nehemiah) we will enlarge upon three important topics: the basic characteristics of dynamic leadership; the importance of spiritual principles; and the necessity of sound administrative polices” (Nehemiah and the Dynamics of Effective Leadership, page 14).

Before we start examining Nehemiah’s specific leadership let’s address leadership in general.

1. Are Leaders Born Leaders? I would say some leaders are born.

Martin Lloyd Jones believed that God equipped a preacher to speak at birth as a natural ability and if you did not have the natural ability to think deeply and communicate clearly then God would not call you to preach (Preaching & Preachers, pages 110-111).

We all know capable but unsaved men and women who are leaders. Some of these were born with the raw ability to be out front. The Presidents of the USA and Prime Ministers of the United Kingdom for several decades have been close allies: Ronald Reagan and Margaret Thatcher and also Bill Clinton and Tony Blair. More recently President George W. Bush and Prime Minister Blair forged a very tight friendship and camaraderie in their allied fight against Terrorism. These Presidents and Prime Ministers were great leaders but not all were believers. We might even say they were born to leave their mark on their generation.

2. Are Leaders Made? I would also say that other leaders are made.

Vince Lombardi, the great NFL football coach of the Green Bay Packers said, “Leaders are made, they are not born; and they are made just like anything else has ever been made in this country—by hard effort” (James Montgomery Boice. Nehemiah: Learning to Lead. Old Tappen: Fleming H. Revell Company, 1990, page 16).

One of the emphases of John Maxwell’s literature on leadership is the encouragement that you can grow as a leader. On a scale of 1 to 10, if you are a three or four you can develop into a five or six if you concentrate for one month on each of his 21 irrefutable laws of leadership.

3. Are Leaders Made When Born Again?

Because there is a spiritual gift of leadership (Roman 12:8; 1 Corinthians 12:28) I would say that God equips some believers at salvation with an ability to excel at leadership. Just as there are also the spiritual gifts of helps, mercy, teaching, etc. God equips some believers to lead at higher levels in ministries and organizations.

J. Oswald Sanders in his classic “Spiritual Leadership” believes that leaders are both born and made. “While conversion does not normally make leaders of people who would never become such otherwise, Church history teachers that in the hour of full surrender the Holy Spirit sometimes releases gifts and qualities that have long remained latent and dormant. It is the prerogative of the Spirit to bestow spiritual gifts which greatly enhances the leadership potential of the recipient” (page 21).

But then Sanders make this comment which comes closer to my thinking: “Spiritual leadership and authority cannot be explained solely on the grounds of natural ability is strikingly exemplified in the life of St. Francis of Assisi. On one occasion Brother Masseo, looking earnestly at Francis, began to say: ‘Why thee? Why thee?’ He repeated it again and again as if to mock him.

‘What are you saying?’ cried Francis at last.

‘I am saying that everybody follows thee, everyone desires to see thee, hear thee, obey thee, and yet for all that, thou art neither beautiful, nor learned, nor of noble family. Whence comes it that it should be thee whom the world desires to follow?’

When Francis heard these words, he was filled with joy, raised his eyes to heaven and, after remaining a long time absorbed in contemplation, knelt praising and blessing God with extraordinary fervor. Then he turned to Brother Masseo:

‘Thou wishest to know? It is because the eyes of the Most High have willed it so. He continually watches the good and the wicked, and as His most holy eyes have not found among sinners any smaller man, nor any more insufficient and sinful, therefore He has chosen me to accomplish the marvelous work which God hath undertaken; He chose me because He could find none more worthless, and He wished to confound the nobility and grandeur, the strength, the beauty and the learning of this world’” (page 23).

4. Who is a Leader?

What is one common word in all of the following definitions of leadership?

Hans Finzel, “Leadership is influence….A leader takes people where they would never go on their own” (The Top Ten Mistakes Leaders Make. Colorado Springs: David C. Cook, 2007, page 19).

Chuck Swindoll, “What do we mean when we use the word leadership? Influence. You lead someone to the measure you influence him” (Hand Me Another Brick, page16).

J. Oswald Sanders “Leadership is influence, the ability of one person to influence others” (page 19).

John Maxwell, “Leadership is influence. Nothing more, Nothing less” (21 Irrefutable Laws of Leadership).

Leadership is not holding a title or position. Judas had the title and position of Apostle, but Judas had no spiritual influence. Jesus said all believers must have the influence of salt and light. Since leadership is influence, then every believer should be leading and influencing others. Leadership is not just for believers who have the gift of leadership any more that showing compassion on the suffering is limited to believers who have the gift of mercy.

5. Where Do We Start? If leaders can be made, if leadership is influence, where do we start?

Since leaders are readers then reading books on leadership is the place to start, such as the following:

Peter Drucker’s “The Effective Executive”

Dale Carnagie’s “How to Win Friends and Influence People”

Stephen Covey’s “The Seven Habits of Highly Effective People”

J. Oswald Sanders’ “Spiritual Leadership”

John Maxwell’s “The 21 Irrefutable Laws of Leadership”

Hans Finzel’s “The Top Ten Mistakes Leaders Make”

One of my favorites is Henry Blackaby’s “Spiritual Leadership”

Perhaps the greatest Biblical book of leadership is Nehemiah. We are going to spend some time reading and studying Nehemiah’s “Manual for Lay Leadership.”

 

 

 

The book of Philippians is Paul’s “Thank You Note” for the gift they had sent him while in prison at Rome for preaching the gospel.

Dale Carnegie, in his best seller, How to Win Friends & Influence People, followed Paul’s example in chapter two. The principle from chapter two is: Give honest and sincere appreciation.

Abraham Lincoln, like the apostle Paul, introduced a letter, “Everybody likes a compliment.” Philosopher William James said, “The deepest principle in human nature is the craving to be appreciated.”

One of the first persons in American business to be paid a salary of over a million dollars a year (when fifty dollars a week was considered well off) was Charles Schwab. He had been picked by Andrew Carnegie to become the first president of the newly formed United States Steel Company in 1921, when Schwab was only thirty-eight years old. Why did Andrew Carnegie pay a million dollars a year, or more than three thousand dollars a day, to Charles Schwab? Because Schwab was a genius? No. Because he knew more about the manufacture of steel than other? Nonsense. Charles Schwab had many men working for him who knew more about the manufacture of steel than he did. Schwab says that he was paid this salary largely because of his ability to deal with people.

Schwab said, “So I am anxious to praise but loath to find fault. I am hearty in my approbation and lavish in my praise” (Dale Carnegie. How To Win Friends & Influence People. Pocket Books: New York, 1982, 9, 19).

So was Paul. In his “Thank You Note” We learn

1. To Give Thanks by Thinking on the Positives (1:3-5)

Paul gave the same compliment to the Colossians (1:3); the Thessalonians (1:2); the Corinthians (1:4); the Romans (1:8). When these believers were mentioned to Paul, he disciplined himself to thank God for them.

Were the Philippians perfect? Of course not. Paul has to rebuke two disgruntled members in 4:2. But Paul did not dwell on people’s imperfections but their strengths. Pray giving thanks for the good people do! This is what Paul does in 1:3-5. Paul praised Timothy in 2:19-24. Paul praised Epaphroditus in 2:25-30.

How can we follow Paul’s example? Sons and daughters thank your parents for some sacrifice they have made for you. Maybe just working hard each week to provide you with food and clothing.

Parents thank your children. If you ask your child to take out the garbage and he did without complaining or back talking, thank him.

Church members take some time and thank or write a thank you note to your deacons, Sunday School teachers, ushers, nursery workers, children church workers, AWANA workers, Youth Workers, Sound people, singers and musicians, committee volunteers, church secretary, or church treasurer.

Not only can we learn from Paul’s Thank You Note to give thanks by thinking on the positives in people but we can learn to

2. To Give Thanks by Cultivating Gratitude (4:1-8)

A. Gratitude has to be cultivated because it is natural to be negative and critical (4:1-2). Paul had to rebuke two church members who were doing what came naturally.

It is easy to focus on the mistakes of others, criticize, and gossip. Paul warned these two church members of this danger. These attitudes destroy unity. “Be of the same mind.” These attitudes discourage. Criticism and gossip hurt the hurting.

Dale Carnegie cited a study once made on runaway wives, what do you think was discovered to be the main reason wives ran away It was lack of appreciation. These attitudes are self righteous. “The Pharisees found fault” as if they had no faults. The Pharisees criticized the disciples for not washing their hands before they ate. Jesus rebuked them for being hypocrites in Mark 7:1-9. The way we treat others reflects our relationship with God. The Pharisees were hypocritical in their relationship with God and treated people legalistically.

A husband has an argument with his wife and storms out of the house and kicks the sleeping dog on the front porch. The dog had done nothing and still got abused. People not right with God run around kicking people.

B. Gratitude has to be cultivated because it is supernatural to be positive and grateful (4:3-8). Paul gives us the following steps for cultivating gratitude:

1. Turn the negative comments of others to positive v. 3. When they start criticizing, you start praising.  Soon they will discover your ear is not a garbage can for their trash talk.

2. Find your joy in the Lord, not people or circumstances which are disappointing v. 4.

3. Be gentle to people v.5. If we are right with God and able to rejoice in the Lord then we will reflect that relationship in treating others with gentleness. You will actually pet Fido and give a bone rather than your boot.

4. Stop fretting because of problems and pray with thanksgiving v.6 and experience God’s peace v.7. Talk to God or pray, rather than to people or gossip. Which do think God will bless? Prayer or gossip?

5. Dwell on the positives of life and people instead of the negative v. 8. Stop expecting life and people to be perfect. There is so much to be thankful for, why not focus on the blessings of God in life.

6. Practice these solutions v. 9. CHANGE!

Dale Carnegie wrote that at one point in his life Abraham Lincoln was a very critical man. “As a young man in the Pigeon Creek Valley of Indiana, he not only criticized but he wrote letters and poems ridiculing people and dropping these letters on the country roads where they were sure to be found. One of these letters aroused resentments that burned for a lifetime. Even after Lincoln had become a practicing lawyer in Springfield, Illinois, he attacked his opponents openly in letters published in the newspaper. But he did this just once too often. In the autumn of 1842 he ridiculed a vain, quarrelsome politician by the name of James Shields. Lincoln lampooned him through an anonymous letter published in the Springfield Journal. The town roared with laughter. Shields, sensitive and proud, boiled with indignation. He found out who wrote the letter, leaped on his horse, started after Lincoln, and challenge him to fight a duel. Lincoln didn’t want to fight. He was opposed to dueling, but he couldn’t get out of it and save his honor. At the last minute the duel was interrupted by urgent business.

That was the most ugly personal incident in Lincoln’s life. It taught him an invaluable lesson in the art of dealing with people Never again did he write an insulting letter. Never again did he ridicule anyone. And from that time on, he almost never criticized anybody of anything.”

JESUS WARNED: “Judge not lest you be judged.” This verse became one of Lincoln’s favorite verses.

Dale Carnegie studied Lincoln for ten years and wrote Lincoln the Unknown. Carnegie wrote about Lincoln’s reaction to his general George Meade’s refusal to defeat Lee at the Battle of Gettysburg when Lee and his army were in retreat and trapped before the swollen Potomac River. General Meade disobeyed Lincoln’s orders to end the war by attacking Lee’s badly wounded army. After Lee escaped, Lincoln was furious and wrote a letter reprimanding Meade. Meade never received the letter. The letter was later found among Lincoln’s personal belongings after Lincoln died.

Carnegie tried to explain why Lincoln did not send the letter. “Just a minute. Maybe I ought not to be so hasty. It is easy enough for me to sit here in the quiet of the White House and order Meade to attack; but if I had been up at Gettysburg, and if I had seen as much blood as Meade has seen during the last wee, and if my ears had been pierced with the screams and shrieks of the wounded and dying, maybe I wouldn’t be so anxious to attach either.” There were over 50,000 causalities in that one three-day battle. Lincoln did not send the letter.

When Lincoln lay dying, Secretary of War Edwin Stanton said, “There lies the most perfect ruler of men that the world has ever seen” (Carnegie, 8-12). Lincoln Changed! So can we by thinking on the positives and strengths of others and also we can change by cultivating gratitude as laid out by Paul.

How will people describe us when we are gone? What will be the one sentence epitaph spoken concerning how we treated people?